Our emergency line is available 24/7

Claims, more than risk transfer

The principle of insurance is risk transfer in order to protect your company’s balance sheet. It is to protect you from unexpected business interruption. However, charterers liability is more than only a risk transfer.

If you have any questions on charterers liability, please do not hesitate to ask. Our team of dedicated specialists is at your service.
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Your expectation, Our promise:

  • Reliable claims service from experienced claims handlers with proven track record.
  • 24/7 emergency line.
  • Immediate response, immediate action.
  • Exclusively for charterers. No conflict of interest.
Charterama is the charterers liability specialist

Safe haven

Charterers Liability is a complex matter in an increasingly complex regulatory and legislative environment. Claims service has been our most important focus from the beginning. We have a crew of highly experienced staff with a background in Shipping and in Charterers Liability and FDD. Together with our strong financial backing this provides a safe haven for Charterers looking not only for balance sheet protection but also for someone who understands them when there is a problem.­­

More than just claims

Even when there is no dispute or claim, we can assist clients with regard to reviewing and advising on Charter Party issues or other documents of transport they use or intend to use. From our experience we know that during Charter Party negotiations clients may wish some legal or practical guidance on certain uncomfortable terms or conditions. We provide such service without delaying the client’s business by immediate responses and practical advice.

Crisis Response

In a crisis, immediate action and response is required. Apart from our own offices operating in two of the most important time zones and offering continuous support globally, you can rely on our network of carefully selected partners and correspondents.

The key members of our staff are professionals with decades of experience in claims handling and crisis management.


In addition to our in-house claims service, charterers can rely our worldwide network of correspondents. Over the years we have built a valuable network of carefully selected partners who can be consulted for local expertise.

Our correspondents

Knowledge Centre

Charterama recognizes that creating risk awareness and increasing knowledge are instrumental to loss prevention. We make it our responsibility to share knowledge and information by issuing regular publications about industry developments, charter party interpretations, claims, etc. These can be found in News and downloads

News and downloads

What I enjoy most about working in claims, is the close contact with clients from all over the world, and learning more about their business - even if it is in the most stressful moments.
Danielle - Manager Claims

Our dedicated specialists are at your service

We are happy to assist you with all questions,
enquiries or quotations about Charterers Liability.

Get in touch with our specialists
Get in touch